Privacy Policy

Privacy Policy

Legal Entity: Indo Aerial Systems Pvt. Ltd. (Brand: MK Aero)

Last Updated: February 2025

1. Introduction

Welcome to MK Aero (operated by Indo Aerial Systems Pvt. Ltd.). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mkaero.in or purchase our drone products and spare parts.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide better services and process your orders efficiently.

A. Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Identity Data: Name, Username.
  • Contact Data: Billing address, Shipping address, Email address, and Phone number.

  • Regulatory Data: If applicable for drone registration, we may collect details required for DGCA compliance (e.g., UIN, Remote Pilot Certificate details).

B. Payment Information

  • We do not store your credit/debit card numbers or UPI PINs. All payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, PhonePe, Stripe).

C. Technical Data

  • IP address, browser type, time zone setting, and operating system used to access our website.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: To process and deliver your orders (frames, motors, propellers, etc.).
  • Customer Support: To respond to your inquiries via email (enquiry.mkaero@gmail.com) or phone (+91 98841 57896).
  • Service Improvement: To analyze website usage and improve our product offerings.
  • Marketing: To send you updates about new products (like the Bharathiya Kisan Drone), offers, or regulatory news, provided you have opted in.
  • Legal Compliance: To comply with applicable laws, including tax regulations (GST) and aviation safety norms (DGCA).

4. Data Sharing and Disclosure

We do not sell or trade your personal information. We only share data with:

  • Logistics Partners: Third-party courier services to deliver your package securely.

  • Payment Processors: To facilitate secure transactions.

  • Legal Authorities: If required by law, court order, or government regulation (e.g., sharing buyer details with DGCA for drone safety compliance).

5. Cookies

Our website uses cookies to enhance your browsing experience.

  • Functionality Cookies: Help the website remember your login details and shopping cart items.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

6. Data Security

We implement appropriate technical and security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., government Digital Sky platform, partner sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your account (subject to mandatory legal retention periods for transaction records).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated date will be mentioned at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Indo Aerial Systems Pvt. Ltd. (MK Aero)